Maintenance Checklist Standard of Quality We are responsible for presenting the home to you in this condition. ​ You are responsible for maintaining and returning the home to us in this condition when you most-out. ​ Tell us if anything doesn't meet this standard during the move-in, we'll fix it and bill the tenant who's moving out. CHECKLIST

Mission & Testimonials Improving lives, one home at a time . When we acquired our first few homes in Jackson Tennessee, we struggled with property management companies. At first, YourRentalHome.com was built to control the success and stability of our own real estate investment portfolio, but along the way, we realized it’s bigger than that. ​ We’ve heard from landlords and tenants about situations that caused major stress in their lives. We believe in a better way, an old-fashioned way of doing business, in which people take care of each other and handshakes matter. ​ Our team of residents, owners, maintenance and managers is built on solid relationships with quality people. This are folks you can count on, people who do the right thing, when no one’s watching. When we unite people that share these beliefs, we end up improving lives, one home at a time. Jerry Spore Attorney/Landlord Top shelf…. professional… customer oriented service. www.spraginslaw.com Anthony & Mary S. Seller YourRentalHome.com has been a blessing for the Shelton family. It was God sent a from start to finish. They think ahead to solve issues and they come up with the best solutions to get where you want to be in life. Randy W. Seller I needed to sell my home quick and as a retired police officer and Chief Deputy Sheriff for over 30 years I made sure I found someone I trust to buy it. I’m real happy about how things went. They handled all the repairs so I could sell as-is. I was impressed by how easy they have made it to sell my home! Lisa R. Tenant They made the move stress free. Any maintenance issues that arose were resolved efficiently and promptly. Through my past experiences as a renter, I always felt like I was borrowing someone else’s home…but this experience has been the oposite. They really go the extra mile to make you feel at home. Kelly & Jeremy V. Seller YourRentalHome.com helped us to be a blessing to someone else. The team of efficient and kind. The worked with us and handled everything for start to finish. It was a very smooth process. Thank you. Jeremy T. Tenant Everything is great dealing with this rental company I couldn’t ask for better. Jeannie & David E. Seller YourRentalHome.com has been awesome! We needed to sell our home fast so we could move. They made everything happen on our timeline! Superior service! Matt and his entire team is wonderful! Adrian Del Rio Real Estate Broker YourRentalHome.com Rocks! I deal with a lot of apartments and their managers and this is the best one I’ve ever dealt with in terms of professionalism, communication, and follow through. Thanks for managing my apartment building! www.pcgcommercial.com Tia J. Vendor Their customer service skills are absolutely amazing!! They are always willing to help no matter what!! Tonya C. Seller ABSOLUTELY AMAZING!!! Thanks for buying my rental. No more stress. The transfer was quick and effortless. We closed in one day! Francine S. Seller / Tenant All praises go out. They are the best. The process for getting my home so stress free, they were there when I needed them. Always professional and in the best mood. Everyone has been great and I give praise to them daily. Jeremy & Jessica E. Buyer It’s our first night in our new home and we wouldn’t be here without your help. Thank you so much for all you’ve done to make this memory possible. We’ll never be able to repay you for what you’ve done for us. Thanks! Damon & Angel H. Tenant / Maintenance “Love the family feel! It really does feel that way. ” John & Rhonda M. Seller “WOW! I can’t believe how easy and fast the transfer was. We were making two house notes. By you taking over our payments, in just a few hours’ time, we’re out from under worries and upkeep of a second house. Thanks again!” Ivory B. Tenant “AMAZING! Very friendly staff, and actually cared about getting us the house my family wanted! I am beyond happy with my choice, and would definitely recommend them to my friends and family! Thank you guys. We appreciate it all ❤️.” Evan W. Real Estate Photographer Their system is great. It makes being a tenant so easy. Brian Rainey Bank President "5 Stars!" Kevin S. Accountant Excellent care! Cody R. Tenant “Best rental experience I’ve had so far!” Amy S. Tenant REFRESHING! They really go the extra mile! Everyone was so helpful and understanding to my needs. I would recommend this business to anyone, any day! Kevin W. Seller It was a pleasure working with the entire team at YourRentalHome.com. Everything they committed to do was accomplished. They are very accommodating, polite and professional. I’m glad I sold to them! Lexi L. Tenant Awesome staff! Fair prices! Very attentive to make sure everything is up to standards. Krista Landlord I am extremely happy with the service provided by Your Rental Home and would give this company 6 stars if I could. Matt was extremely efficient and communicated with tenants immediately after Your Rental Home was hired. I feel that my rental home is in great hands! Brett P Vendor Amazing customer service! The properties are in pristine condition, and maintenance is a breeze with the online app. I would rate higher than 5 stars if I could. Tyler L. Insurance Agent Friendly staff that offers top notch customer service! Louise G. Seller Selling my house was easy. No repairs, updates, or realtors showing the property multiple times. I chose the closing date. I paid no closing costs and left with a check. I didn’t have to clean or dispose of all the junk. They took care of everything and were pleasant and accommodating through the process! Stu E. Vendor I’m so grateful to have their help. Laura J. Tenant This company has been so amazing to work with! I moved states and the process was so simple with Your Rental Home. I rent a house from them. The website is very user friendly and the staff is always kind and courteous. Maintenance request are always completed in a timely manner. Would definitely recommend this company to anyone looking to buy or rent! John A. Homeowner Aside from the always prompt and thorough customer service, what I most like about YourRentalHome.com is that they always secure quality tenants. You can’t put a price on piece of mind. Brian H. Real Estate Broker Great service! I have been doing business with the owners of this company for nearly 30 years and have never been dissatisfied. This is a team that you can trust. Anonymous Tenant I enjoyed living at Union Square Apartments. The location is excellent! Downtown living! Maintenance, pest control and other services were excellent. The apartments are extremely energy efficient. Pets are allowed which makes it great. They are always great about responding to any concerns. Jennifer M. Tenant Misty was fantastic as usual! Trish Pittman Real Estate Agent “Five Stars!” Bret P. Resident Very timely with responses. Morgan was very nice and respectful. Had a short window to move in and accommodations were made to help me out. Great experience!

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Refer a Home to Manage We pay $750 referral fee + $250 for your Broker AS EASY AS 1-2-3 ​ ​ Submit your refer ral below ​ Tell them we will call ​ Once they sign a management agreem ent, we'll pay you $750 & plus $250 to your broker! ​ ​ Referral Form Agent name Agent phone Agent email Landlord name Landlord phone Landlord email How many rental units do they own? Address of rental Submit

Leasing Messages Choose the type of message to send Waiting for my partner to sign Email not received Need more time to pay Error on lease Change Home on Lease Cancel Lease and Archive Application

Request Form Employment Supplemental Frequently Asked Questions Do I need to complete a supplemental application? Not unless we texted you a link to this page. What's the point? The intent is to organized your info when you have multiple jobs during a single calendar year. REQUEST FORM Employment Supplemental Please refrain from submitting multiple requests, as your request will be sent to the back of the queue. ​ GENERAL QUESTIONS APPLICANT REQUEST Enter Request Form Name REQUEST FORM Applicant name: Last 4 of social security # for verification Cell phone listed on your application FORM QUESTIONS ANSWER 1 Employer 1 - Name ANSWER 2 Employer 1 - Start Date ANSWER 3 Employer 1 - End Date ANSWER 4 Employer 1 - YTD Gross Income on the document uploaded ANSWER 5 Employer 2 - Name ANSWER 6 ANSWER 7 ANSWER 8 SIGN & ACCCEPT This is a legally binding document. By clicking “Sign and Accept”, you agree that you have the authority to enter into the agreement and are creating your electronic signature and signing the document just as if you had used a pen to ink sign the document. I have read, understand and agree to the info on the Frequently Asked Questions section on this webpage. UPLOAD THIS FORM This can take a minute or two depending on the amount of data you're uploading & your internet speed. Once you click submit, the button will turn grey while uploading. You'll see a pop-up confirmation once the form has been submitted. Do not click back or anything else. SUBMIT Employer 2 - Start Date Employer 2 - YTD Gross Income on the document uploaded Employer 2 - End Date

Vacancies

Tips to Avoid Rental Scams Security Alarms in all Vacancies Because of scammers, we now install alarm systems in our vacancies. ​ Alarms are connected to a central monitoring station which notifies the police & our local coordinator. ​ To tour a vacant property, call our office (731) 206-4744 and Brian will meet you in-person to give you the keys & the alarm code. ​ A valid ID is required.​ ​ ​ ​ ​ Best Practices ​ ​ Only rent from a business that holds a real estate license​ Scammers are not licensed. For example, you can look up our license using the following info: Enter Profession: Real Estate Firms Enter License #: 263871 Tennessee License lookup ​ ​ ​ Don't search on craigslist or Facebook market place Every person who alerted us that they were scammed found the home on craigslist or Facebook Marketplace. We do not advertise on these platforms. ​ ​ ​ Never pay with Venmo, Cash App, wire, etc. Anyone, including those in other counties can use venmo and there are no protections. Only pay your rent & deposit through a major property management software like appfolio . ​ ​ ​ ​ ​ ​ Common Scam Victims have told us how they get scammed. We can't do anything except educate you. There are many scams. Here's one example... Criminals copy pictures from a real rental home online. Criminal posts a fake ad on Craigslist or Facebook marketplace. Criminals steal the keys, breaks the locks off the house, or rekey the locks on a vacant home that's actually for rent. Criminal installs a lockbox so the victim can get the keys without meeting the criminal in person. Criminal tells victim that they can't meet in person because [insert lies here]. Criminal tells victim send a deposit through Venmo, Cash App, etc. Criminal disconnects burner phone... ​ ​ ​ ​ ​ ​ If you're caught up in a scam ​ Call the police. The info you provide the police may help prevent someone else from losing money. ​ Unfortunately, all we can do is educate. ​ We hope folks read this page and watch out for scammers. ​ ​ ​ ​

Property Management Sell Your House Hire Us to Manage Rent a Home Improving lives, one home at a time . When we acquired our first few homes in Jackson Tennessee, we struggled with property management companies. At first, YourRentalHome.com was built to control the success and stability of our own real estate investment portfolio, but along the way, we realized it’s bigger than that . We’ve heard from landlords and tenants about situations that caused major stress in their lives. We believe in a better way, an old-fashioned way of doing business, in which people take care of each other and handshakes matter. Residents, owners, maintenance and managers. . . our team is built on solid relationships with quality people. Folks you can count on. People that do the right thing, when no one’s watching. When we unite people that share these beliefs, we end up improving lives, one home at a time. Testimonials "Great service! I have been doing business with the owners of this company for nearly 30 years and have never been dissatisfied. This is a team that you can trust." Brian Hood Investor / Real Estate Broker www.bcstorageonline.com More Testimonials

Owner Statement RELOGIC, inc. DBA: YourRentalHome.com Founded: 2015 CEO: Matthew Peterson officer@yourrentalhome.com (731) 410-7777, option 3 49 Buttonwood Dr; Jackson, TN 38305 Real Estate License # 263871 ​ ​ ​ Thanks for your interest in working with our company. We take great pride in direct, concise & accurate communications. I stand behind our systems with confidence. Please let me know personally, if you would like to bring something to my attention.

Request Form Ungroup Applications Frequently Asked Questions If I applied with someone, can I ungroup our applications & apply alone? Yes. Your income just needs to meet the requirements for the property: www.YourRentalHome.com/income How do I ungroup applicants? Submit the request form below Is there a cost to ungroup applications? No. There's no additional cost. REQUEST FORM Ungroup Applications Please refrain from submitting multiple requests, as your request will be sent to the back of the queue. ​ GENERAL QUESTIONS APPLICANT REQUEST Enter Request Form Name REQUEST FORM Applicant name: Last 4 of social security # for verification Cell phone listed on your application FORM QUESTIONS ANSWER 1 Applicant 1 name ANSWER 2 Applicant 1 phone ANSWER 3 Applicant 2 name ANSWER 4 Applicant 2 phone ANSWER 5 Do not use this field ANSWER 6 ANSWER 7 ANSWER 8 SIGN & ACCCEPT This is a legally binding document. By clicking “Sign and Accept”, you agree that you have the authority to enter into the agreement and are creating your electronic signature and signing the document just as if you had used a pen to ink sign the document. I have read, understand and agree to the info on the Frequently Asked Questions section on this webpage. UPLOAD THIS FORM This can take a minute or two depending on the amount of data you're uploading & your internet speed. Once you click submit, the button will turn grey while uploading. You'll see a pop-up confirmation once the form has been submitted. Do not click back or anything else. SUBMIT Do not use this field Do not use this field Do not use this field

Leasing Message Form Submit this form if you want us to cancel the lease & resend for another property APPLICANT REQUEST SELECT FORM: Applicant name: Last 4 of social security # for verification ANSWER 1 Enter address of the new home you want to rent SUBMIT