Utilities
During Move-In
Turn on utilities the day before your lease begins, even if your Move-In isn't scheduled that day.
Our Coordinator is not allowed to do a Move-In if the utilities have not been scheduled to be turn on.
If the utility company requires a copy of your lease, you can download a PDF in in Appfolio. Click PROPERTY DETAILS tab. Then in the Leases section, click DOWNLOAD PDF.
If you forget to activate before your lease begins, it's not a big deal. When our bookkeeper receives utility bills, they prorate the bill between the new/old tenants or between the new tenant/landlord based upon the lease term. This makes it fair for everyone and removes some of the coordination and pressure. A $20 Billing Fee is charged for each bill charged to your account.
WARNING
Do not turn off utilities until the day after the lease expires.
LEASE VIOLATION
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$100 Lease Violation Fee +
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Cost of the utilities +
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$20 Billing Fee is per bill.
PROPERTY DAMAGE
Bad things happen when utilities are off:
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FREEZER DEFROST: Melting ice leaks onto the floor. This can ruin hardwood and Pergo in just a few hours. The repairs can cost thousands.
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FREEZING PIPES: Without heat in the winter, pipes will freeze and burst. This can flood the home and ruin cabinets, flooring, etc. Repairs can be $10k to $30k. We've seen it happen.
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HUMIDITY: The AC is a dehumidifier. Without the AC, mold will start growing in just a few days. This is called a "Humidity Bloom", a sudden growth of mold within a living space due to the elevation of indoor relative humidity at or above 60 percent relative humidity for a period of time greater than 72 hours. It doesn't just grown on the surfaces. At this level, moisture enters the building products like drywall & cabinets. The only cure is to remove & replace.
You will be responsible for the cost to repair all damage associated with the lack of utilities.
Local Utility Companies
JACKSON AREA
Jackson Energy Authority
8:00-6:00, Mon-Fri
2030 Pleasant Plains Ext.; Jackson, TN 38305
Southwest Tennessee Electric Membership Corp
8:00-5:00, Mon-Fri
1590 Hwy 70 E; Jackson, TN 38305
Solid Waste Convenience Centers
Garbage pick up is probably available. Call JEA. These are free disposal centers:
https://www.madisoncountytn.gov/183/Solid-Waste
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MEDINA / HUMBOLDT
Gibson Electric Membership Corp
7:30-4:30, Mon-Fri
1207 S College St; Trenton, TN 38382
Gibson County Utilities
8:00-4:30, Mon-Fri
1300 N Highway 45 By-Pass; Trenton, TN 38382
Jackson Energy Authority
8:00-6:00, Mon-Fri
2030 Pleasant Plains Ext; Jackson, TN 38305
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RIPLEY
Ripley Power & Light
7:00-5:00, Mon-Thurs
7:00-4:30, Fri
409 Church St; Halls, TN 38040
Ripley Gas & Water
7:30-5:00, Mon-Thurs
7:30-4:30, Fri
116 Church St; Ripley, TN 38063
Pilot Lights
Tenants are responsible for lighting pilot lights. We recommend calling the gas company. They generally light pilot lights for free and they do a quick safety check before lighting.